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     Code of Conduct & Business Ethics

Purpose & Scope.  Triple A is committed to conducting its software development and business process outsourcing activities with honesty, fairness and accountability. This Code defines the standards of integrity, compliance and responsible behaviour expected of every director, employee, contractor and business partner, and applies across our entire value chain - from clients and suppliers to sub-contractors and other stakeholders.

Our Commitments

1. Integrity & Ethical Conduct.  We act honestly and in good faith in all dealings, keeping our commitments and never allowing personal interest to compromise our professional judgement.

2. Legal & Regulatory Compliance.  We comply with all applicable laws, regulations and contractual obligations, and uphold the requirements of our ISO 9001 and ISO 27001 management systems.

3. Anti-Bribery & Anti-Corruption.  We prohibit bribery, kickbacks, facilitation payments and any improper inducement, whether offered, given, solicited or received.

4. Conflicts of Interest.  We avoid situations where personal, financial or family interests could conflict with those of Triple A or its clients, and we promptly disclose any potential conflict.

5. Confidentiality, Data Protection & Information Security.  We safeguard client, employee and company information, protect intellectual property, and handle all data in line with our information-security controls and applicable privacy law.

6. Quality & Customer Commitment.  We deliver services that meet agreed requirements, treat customers fairly, and pursue continual improvement in everything we do.

7. Fair Workplace, Health & Safety.  We provide a safe, respectful and inclusive workplace free from discrimination, harassment and unfair treatment, and we respect human rights and labour standards.

8. Responsible Value Chain.  We select and work with suppliers, sub-contractors and partners who share these standards, and we expect ethical, lawful and responsible conduct throughout our value chain.

9. Fair Competition & Financial Integrity.  We compete fairly, keep accurate books and records, and prevent fraud, money laundering and any misuse of company assets.

10. Environmental & Social Responsibility.  We work to minimise the environmental impact of our operations and to contribute positively to the communities in which we operate.

Speak Up & Non-Retaliation.  Anyone who becomes aware of a breach of this Code must report it to their manager or the Director. Reports may be made confidentially and in good faith; Triple A prohibits retaliation against anyone who raises a genuine concern. Violations may result in disciplinary action, up to and including termination or ending of the business relationship.